Caridon Group wins Best in Postcode Award for Customer Service
28th April 2025
Caridon Group has once again been recognised for its commitment to outstanding customer service, winning the Best in Postcode (CR0) Award at the ESTAS, one of the UK’s biggest award schemes for the residential property industry, powered entirely by verified customer reviews.
Unlike industry awards decided by panels or popularity, the ESTAS are powered by reviews submitted directly to the ESTAS review platform, designed exclusively for property professionals. Each review is provided by customers at the end of their moving experience, offering honest, end-to-end feedback on the service received. These ratings are closely monitored and verified over a 12-month period, making the recognition a truly trustworthy reflection of the standard delivered.
To be celebrated in this way speaks volumes about the relationships built every day between the Caridon team and the communities they serve.
The company has also been shortlisted for the coveted title of Best Letting Agent as Voted by Tenants in the South East, cementing its place among the most trusted names in the region’s property sector.
For Mario Carrozzo, Founder and CEO of Caridon Group, the honour carries deep personal meaning.
“We are very proud to be shortlisted,” he said. “We take our levels of customer service very seriously because we know clients have a choice. This is about the people we support, the lives we touch, and the standards we refuse to compromise on. I’m incredibly proud of our team. Every phone call, every viewing, every extra mile they go makes a real difference to the people we serve. Hopefully we can go one step further and win at The ESTAS Awards in October.”
This recognition arrives at a time of continued growth for the Group, but the heart of the business remains the same: a belief that everyone deserves a safe, supported, and dignified place to live. Caridon’s front-line teams embody this every day, and it is their unwavering professionalism and care that residents have acknowledged through these awards.